Privacy Policy

JG Legacy Cigars (“JG Legacy Cigars,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or using our website, cigarsjg.com (the “Website”).

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices and rights available to you.

By accessing or using the Website, creating an account, submitting a form, requesting a consultation, or purchasing a product, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

When you interact with the Website, you may provide information such as:

Your full name
Email address
Telephone number
Billing and shipping addresses
Account username and password
Order and purchase information
Payment and transaction information
Messages submitted through our contact forms
Information related to cigar-brand consultations, private events, memberships, or other services
Marketing and communication preferences
Any other information you voluntarily provide

Payment Information

Payments may be processed by third-party payment processors or financial institutions. These providers may collect your payment-card details and other information needed to complete the transaction.

We generally do not receive or store your complete credit- or debit-card number. Payment providers process payment information according to their own privacy policies and security standards.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including:

Internet Protocol address
Browser type and version
Device type and operating system
Referring website
Pages viewed and links selected
Date and time of your visit
Shopping-cart activity
Account-login activity
Approximate geographic location
Cookie identifiers and similar technical information

Age-Verification Information

Because our Website promotes and sells tobacco products, we may collect or record information related to age verification, including your confirmation that you meet the minimum legal age required to access or purchase tobacco products.

We may request additional proof of age or identification when required by law, our payment providers, shipping providers, or internal compliance procedures.

2. How We Use Your Information

We may use personal information to:

Operate, maintain, and improve the Website
Create and manage customer accounts
Process and fulfill orders
Confirm payments and prevent fraudulent transactions
Arrange shipping, delivery, returns, or customer support
Respond to questions and contact-form submissions
Provide consultations and cigar-brand development services
Manage event, membership, or experience inquiries
Verify customer eligibility and legal age
Send transactional communications, such as order confirmations and account notifications
Send marketing communications when permitted by law
Personalize Website content and customer experiences
Analyze Website performance and visitor activity
Protect the security and integrity of the Website
Detect fraud, misuse, or unauthorized activity
Maintain accounting, tax, and business records
Comply with legal and regulatory requirements
Enforce our terms, policies, and agreements

3. Legal Grounds for Processing

Where applicable law requires a legal basis, we may process your information based on:

Contractual necessity: To process your order, provide requested services, or manage your account.
Legitimate business interests: To operate, secure, analyze, and improve our Website and services.
Consent: When you subscribe to marketing, accept optional cookies, or otherwise give permission.
Legal obligations: To comply with tobacco regulations, age restrictions, tax laws, fraud-prevention requirements, court orders, or other legal duties.

You may withdraw your consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before your consent was withdrawn.

4. Cookies and Similar Technologies

The Website may use cookies, pixels, local storage, and similar technologies.

Cookies may be used to:

Keep the Website and shopping cart functioning
Remember account-login or age-verification choices
Save Website preferences
Understand how visitors use the Website
Measure Website performance
Prevent fraud and improve security
Support advertising or marketing campaigns, where enabled

Some cookies are necessary for the Website to operate. Other cookies, such as analytics or advertising cookies, may be optional depending on applicable law.

You can manage or delete cookies through your browser settings. Disabling necessary cookies may prevent some Website features, including account, cart, or checkout functions, from working properly.

Where required, we will provide a cookie-consent or preference-management tool.

5. How We Share Information

We may share personal information with service providers that assist us with business operations, including:

Website hosting and maintenance providers
E-commerce and shopping-cart providers
Payment processors
Banks and financial institutions
Shipping, logistics, and delivery companies
Email and customer-communication providers
Analytics and performance providers
Marketing and advertising providers
Fraud-prevention and cybersecurity providers
Accountants, attorneys, insurers, and professional advisers
Cigar manufacturers, packaging partners, or other providers involved in requested consultation services

These providers are permitted to use personal information only as necessary to provide their services or meet applicable legal obligations.

We may also disclose information when reasonably necessary to:

Comply with a law, regulation, subpoena, court order, or government request
Verify customer age or eligibility
Prevent fraud, illegal activity, or security threats
Enforce our agreements and policies
Protect our rights, property, employees, customers, or the public
Complete a merger, acquisition, financing, restructuring, or sale of business assets

We do not sell personal information in exchange for money. If we use targeted advertising or disclose information in a manner considered a “sale” or “sharing” under an applicable privacy law, eligible users will be provided with the legally required opt-out options.

6. Marketing Communications

With your consent or where otherwise permitted, we may send communications concerning:

New cigar collections
Product releases
Events and experiences
Membership opportunities
Special offers
Cigar-brand development services
Business announcements

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message or by contacting us.

Even after opting out of marketing, you may continue to receive transactional or service-related messages regarding your orders, account, inquiries, or legal notices.

7. Age Restrictions and Minors

The Website and our tobacco products are intended only for adults who meet the legal smoking and tobacco-purchasing age applicable in their location.

Customers purchasing tobacco products in the United States must be at least 21 years old. We reserve the right to verify age, reject an order, suspend an account, or request identification when necessary.

The Website is not directed toward children. We do not knowingly collect personal information from children under 13 or from individuals who are not legally permitted to access or purchase our products.

If you believe a minor has submitted personal information to us, contact us so we can investigate and take appropriate action.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy
Complete transactions and provide customer support
Maintain required tax, accounting, and business records
Resolve disputes
Prevent fraud
Enforce our agreements
Meet legal and regulatory requirements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, payment system, internet transmission, or electronic-storage method is completely secure. We cannot guarantee absolute security.

You are responsible for protecting your account password and should notify us immediately if you suspect unauthorized account activity.

10. International Data Transfers

JG Legacy Cigars operates and conducts business in the United States and the Dominican Republic. Your personal information may therefore be processed or stored in a country different from the country where you live.

Privacy and data-protection laws in those countries may differ from those in your jurisdiction. Where required, we will take reasonable steps to protect information transferred internationally.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Receive a portable copy of certain information
Restrict or object to certain processing
Withdraw consent
Opt out of targeted advertising
Opt out of qualifying sales or sharing of personal information
Appeal a decision concerning a privacy request
Submit a complaint to an applicable privacy authority

These rights may be subject to legal exceptions. For example, we may retain information needed to complete an order, prevent fraud, comply with tax requirements, or establish and defend legal claims.

To submit a privacy request, email jonathan@cigarsjg.com. We may need to verify your identity before completing your request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. Third-Party Websites and Social Media

The Website may contain links to third-party websites, social-media platforms, payment services, or other external services.

We are not responsible for the privacy, security, or content practices of third parties. When you leave our Website or interact with a third-party service, that provider’s privacy policy will apply.

We encourage you to review the privacy policies of any third-party services you use.

13. Business Transfers

If JG Legacy Cigars is involved in a merger, acquisition, reorganization, financing, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Any successor organization may continue to use the information in accordance with this Privacy Policy unless you are notified otherwise.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, business practices, service providers, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the Website, by email, or through another appropriate method.

Your continued use of the Website after an updated policy becomes effective means you acknowledge the revised policy.

15. Contact Us

For questions, concerns, or privacy requests, contact:

JG Legacy Cigars
Santiago, Dominican Republic
West Palm Beach, Florida, USA

Email: jonathan@cigarsjg.com
Telephone: +1 561-646-4401
Website: cigarsjg.com